We appreciate your interest in our website. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.
1. Access data and hosting
You can visit our website without giving any personal information. Each time a web page is called, the web server merely automatically stores a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of retrieval, transferred data volume and the requesting provider (access data) and documents the retrieval. These access data are evaluated exclusively for the purpose of ensuring a trouble-free operation of the site as well as the improvement of our offer. This is in accordance with the privacy policy of the preservation of our legitimate interests in the context of a weighing of interests in a correct presentation of our offer. All access data will be deleted no later than seven days after the end of your page visit.
2. Data collection and use for contract execution
We collect personal data if you voluntarily provide us with this information as part of your order or when contacting us (eg via contact form or e-mail). Obligatory fields are marked as such, since in these cases we need the data for contract processing or to process your contact and you can not send the order or the contact without their specification. We use the information provided by you in accordance with the Privacy Policy for contract handling and processing of your requests. Insofar as you consent to this according to the Privacy Policy. By choosing to open a customer account, we will use your information to open your account. After completion of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after expiry of the tax and commercial retention periods, unless you have expressly consented to a further use of your data or we reserve the right to further data use, the is legally permitted and about which we inform you in this statement. The deletion of your customer account is possible at any time and can be done either by a message to the contact option described below or via a designated function in the customer account.
3. Data transfer
Depending on which payment service provider you select in the order process, we will forward the payment data collected to the payment institution responsible for the payment and any payment service providers commissioned by us to the selected payment service. In part, the selected payment service providers collect these data themselves, as long as you create an account there. In this respect, the privacy policy applies of the respective payment service provider.
4. E-mail newsletter
When you subscribe to our newsletter, we will use the data required or separately provided by you to regularly send you our e-mail newsletter based on your consent in accordance with the Privacy Policy. Each time a newsletter reaches your email, the web server merely automatically stores a server log file, which contains, for example, the name of the requested file, your IP address, date and time of newsletter opening, and transferred data volume. Unsubscribing from the newsletter is possible at any time and can be done either by a message to the contact option described below or via a dedicated link in the newsletter. After unsubscribing, we will delete your e-mail address, unless you have expressly consented to the further use of your data or we reserve the right to further data usage, which is permitted by law and about which we inform you in this statement.
5. Cookies
We use cookies to optimize the visiting experience of our website and to allow the use of certain functions. This serves to safeguard our legitimate interests, which predominate in the context of a weighing up of interests, in an optimized presentation of our offer in accordance with the privacy policy, Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, ie after closing your browser (session cookies). Other cookies remain on your device and allow us to recognize your browser the next time you visit it (persistent cookies). The duration of storage can be found in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and individually decide on their acceptance or exclude the acceptance of cookies for specific cases or in general. Failure to accept cookies may limit the functionality of our website. Each browser differs in the way it manages the cookie settings. For more information please visit:
- Firefox: https://support.mozilla.org/en/kb/cookies-release-and-approveInternet Explorer ™: http://windows.microsoft.com/en-US/windows-vista/Block-or-allow-cookies
- Chrome: http://support.google.com/chrome/bin/answer.py?hl=en&hlrm=en&answer=95647
- Safari: https://support.apple.com/kb/ph21411?locale=en_US
- Opera: http://help.opera.com/Windows/10.20/en/cookies.html
6. Google Maps
This website uses Google Maps (operated byGoogle LLC) for the visual presentation of geographic information. This serves to safeguard our legitimate interests, to optimize the presentation of our offer and to make our clinics easily accessible. When using Google Maps, Google transmits or processes data about the use of the Maps features by website visitors, including in particular the IP address and location data. We have no influence on this data processing. Google is certified under the EU-US Privacy Shield. A current certificate can be viewed here. For more information about Google’s data processing, please refer to Google’s Privacy Policy .
7. Social Media PlugIns
Our presence on social networks and platforms serves to improve our communication with our customers and prospects. We inform you about our services and ongoing promotions. When you visit our online social media sites, your information may be collected and stored automatically for marketing research and promotional purposes. For this purpose, cookies are usually used on your device. These cookies store visitor behavior and the interests of users. The detailed information on the processing and use of the data by the providers on their pages and a contact and your rights and options to protect your privacy, in particular opt-out options, please refer to the below linked privacy policy of the provider:
- Google: https://policies.google.com/privacy
- Facebook: https://www.facebook.com/settings?tab=ads and https://www.facebook.com/about/privacy
- Instagram: http://instagram.com/about/legal/privacy
8. Contact and your rights
According to the Privacy Policy, you have the right to request information about your personal data processed by us in the scope specified therein, the right to demand without delay the correction of incorrect or completed personal data stored by us, the right to request the deletion of your personal data stored with us, as far as not further processing to exercise the right to freedom of expression and information, to fulfill a legal obligation, is necessary for reasons of public interest, or for asserting, pursuing or defending legal claims, the right to demand the restriction of the processing of your personal data, as far as the accuracy of the data is disputed by you, the processing is unlawful, but you reject its deletion, we no longer need the data, but you need it to assert, exercise or defend legal claims, or you object to the processing in accordance with the Privacy Policy, the right to receive your personal information provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person in charge, according to the privacy policy, the right to complain to a supervisory authority. In general, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.
For questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data and revocation of granted consent or objection to a particular use of data, please contact us directly via the contact details in our imprint.
9. Right of objection
To the extent that we process personal data as described above in order to safeguard our legitimate interests, which are predominant in the context of a weighing up of interests, you can object to this processing with effect for the future. If the processing is for the purpose of direct marketing, you can exercise this right at any time as described above. Insofar as the processing takes place for other purposes, you are only entitled to a right of objection if there are reasons that arise from your particular situation. After exercising your right to object, we will not further process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing of the assertion, exercise or defense of Legal claims serves. This does not apply if the processing is for direct marketing purposes. Then we will not process your personal data for this purpose.